Frequently Asked Questions

The AI assistant helps customers search products, answer questions, and navigate your website through natural conversation.

Yes, it integrates with major ecommerce platforms including Shopify, WordPress, Adobe Commerce, BigCommerce, and Salesforce.

Yes, appointment scheduling is built into the platform so visitors can book meetings without leaving your site.

Yes, users can view stores, offices, and service locations directly on an interactive map.

Yes, through the Website Widget integration you can embed the assistant on any site.

Yes. Install the plugin from the Shopify App Store or add the embed script — no complex server setup required.

Yes, the widget adapts to your theme and works with Online Store 2.0 sections.

Yes, the assistant uses your catalog to suggest relevant products based on customer questions.

Yes, built-in scheduling lets Shopify visitors book consultations, demos, and services.

Yes, the widget is fully responsive and optimized for mobile shopping experiences.

Yes, native WooCommerce integration enables product search, recommendations, and cart-aware conversations.

No. Install the plugin, connect your license, and embed the shortcode or widget block.

Yes, customers can find products through natural language queries powered by your WooCommerce catalog.

Yes, Elementor widgets and shortcodes make it easy to place the assistant anywhere on your site.

Yes, display locations on interactive maps so customers can find nearby stores and offices.

Yes, built for high-traffic Adobe Commerce stores with scalable architecture and secure API integration.

Yes, intelligent search and filtering work across catalogs with thousands of SKUs.

Yes, the assistant can be configured for multilingual storefronts.

Yes, AI-driven recommendations help shoppers discover relevant products faster.

Yes, REST API access and extension points allow custom workflows and third-party connections.

Yes, the plugin connects through BigCommerce REST APIs for products, orders, and customer data.

Yes, most merchants are live within minutes using the guided setup wizard.

Yes, conversational product search replaces rigid keyword filters with natural language.

Yes, appointment scheduling is included for consultations, demos, and service bookings.

Yes, track conversations, product clicks, appointments, and conversion events from your dashboard.

Yes, customer interactions can sync with Salesforce records, leads, and opportunities.

Yes, trigger Salesforce workflows and automations based on chat events and customer intent.

Yes, every conversation is logged so sales and support teams have full context.

Yes, enterprise-grade encryption and Salesforce security standards protect all customer data.

Yes, designed for enterprise Salesforce Commerce Cloud and CRM deployments at scale.

Yes, add a single script tag to embed the widget on any HTML site, landing page, or CMS.

Minimal — paste one embed snippet. No backend development needed.

Yes, customize colors, avatar, voice, welcome message, and placement from the dashboard.

Yes, interactive map integration shows locations directly inside the widget.

Yes, built-in calendar booking works on any site where the widget is embedded.

Begin with the Quick Start guide in Docs — it covers installation, license activation, and your first conversation.

Yes, full REST API reference with authentication, endpoints, and example requests is available.

Yes, step-by-step video guides cover setup for each platform.

Email ben@dealerstools.com or use the Contact page for technical and sales inquiries.

Documentation is updated with every release and major feature addition.

We serve retail, automotive, healthcare, professional services, and any business with an online store or booking needs.

DealersTools AI has been building commerce automation tools since 2020, serving businesses across North America.

Yes, enterprise customers can request custom integrations, branding, and workflow automation.

Yes, contact our sales team to schedule a personalized demo of the platform.

Reach us at ben@dealerstools.com or call (281) 369-6969 during business hours.